Happy Taxi SMS Terms
How Text Messaging Works
Happy Taxi uses text messaging to answer customer questions and coordinate transportation. A text conversation begins when a customer sends Happy Taxi a text message or gives verbal permission to communicate by text. We do not use text messaging to send marketing or promotional messages.
What We May Text About
Depending on your request, text messages may include:
- Questions or details about your ride.
- Pickup locations and destinations.
- Scheduling and availability.
- Pricing questions.
- Driver and arrival coordination.
- Updates about requested transportation.
- Responses to customer-service questions.
Message Frequency and Charges
The number of messages you receive depends on your request and the conversation. Message frequency varies. Message and data rates may apply according to your mobile service plan.
How to Stop Messages or Get Help
To request that Happy Taxi stop a text conversation, reply STOP. For assistance, reply HELP, call or text 845-533-3533, or email happytaxi845@gmail.com.
Texting Is Optional
You do not have to use text messaging to request or purchase transportation from Happy Taxi. You can call us at 845-533-3533 instead. If you use the text feature on our website, it will open a draft in your phone's messaging app. You can review or edit the message before deciding whether to send it.
Message Delivery
Mobile carriers do not guarantee that every text message will be delivered. If you have an urgent question about a ride or haven't received confirmation of a time-sensitive request, please call Happy Taxi directly.
Privacy
For more information about how we handle customer information and mobile contact details, please read our Privacy Policy.